Warranty

How long is the warranty period on my product?
All our products have a standard warranty according to European standards. For some products we offer extended warranty. Please check the table below for th...
Mon, 28 Mar, 2022 at 9:43 AM
How can I receive a warranty replacement?
When the product you purchased in our web shop is defect within the warranty period (please check: How long is the warranty period on my product?) it is pos...
Wed, 9 Nov, 2022 at 11:09 AM
What is covered under warranty?
Any and all manufacturing defects in either materials or workmanship for TANITA products purchased on tanita.eu, tanita.de, tanita.fr, tanita.nl. Not co...
Thu, 30 Nov, 2023 at 2:04 PM
Why should a TANITA (BIA technology) scale not be placed in a humid environment?
Scales that use BIA technology use a low-frequency current that flows through the body to measure body composition. Read more about BIA technology here: How...
Tue, 23 May, 2023 at 8:58 AM
How often does my professional TANITA device need to be calibrated?
We recommend having a professional TANITA device calibrated every 200,000 (two hundred thousand) readings. If your working environment requires annual o...
Thu, 10 Aug, 2023 at 2:51 PM
I have a warranty replacement, how long do I have warranty on my product now?
The product warranty starts from the purchase date of the scale. If you have made a warranty claim within your valid warranty period and your scale is there...
Thu, 30 Nov, 2023 at 2:05 PM